Shipping Policy
Effective Date: 02/09/2026
Mable Mae Christian Doll Collection (“we,” “us,” or “our”) is pleased to offer shipping for orders placed through our website. This Shipping Policy explains our processing timelines, delivery expectations, and related terms.
By placing an order, you agree to the terms outlined below.
1. Order Processing Time
Orders are typically processed within 2-5 business days after payment is received and verified, excluding weekends and holidays.
Processing time does not include shipping transit time.
During high-volume periods, holidays, launches, or limited-edition releases, processing times may be extended.
2. Shipping Methods & Carriers
We use third-party shipping carriers to deliver orders.
Available shipping options and estimated delivery times will be displayed at checkout.
Delivery timelines are estimates only and are not guaranteed.
3. Shipping Rates
Shipping rates are calculated at checkout based on:
Destination
Package weight and size
Shipping method selected
All shipping charges are non-refundable unless the error was ours.
4. Domestic & International Shipping
We currently ship within the United States only.
We do not offer international shipping at this time.
5. Address Accuracy
Customers are responsible for providing accurate shipping information.
We are not responsible for delays, failed deliveries, or lost packages resulting from incorrect or incomplete addresses.
If an order is returned to us due to an address issue, additional shipping charges may apply before reshipment.
6. Tracking Information
Once your order ships, you will receive a confirmation email with tracking information.
Please allow up to 24 hours for tracking updates to appear in the carrier’s system.
7. Lost, Stolen, or Delayed Packages
We are not responsible for packages marked as “delivered” by the carrier.
For lost or delayed shipments, customers should contact the carrier directly using the tracking number.
We may assist with filing a claim when possible, but replacement or refunds are not guaranteed unless required by law.
8. Preorders & Limited Releases
If an item is marked as a preorder or part of a limited-edition release:
Estimated ship dates are provided on the product page
These dates are subject to change
Customers will be notified of material delays
Preorder items may ship separately from in-stock products.
9. Split Shipments
Orders containing multiple items may ship in separate packages at no additional cost to you, unless otherwise stated.
10. Shipping Restrictions
Certain products may be restricted from shipping to specific locations due to legal, regulatory, or carrier limitations.
We reserve the right to cancel orders that cannot be shipped to the address provided.
11. Policy Updates
We may update this Shipping Policy at any time. Changes will be posted with a revised effective date.
12. Contact Us
If you have questions about shipping, contact:
Mable Mae Christian Doll Collection
Email: landofpromise3573@gmail.com